Note for the site owner: this text is a working draft prepared for the Elixerra website. It has to be reviewed by a qualified lawyer and completed with the company’s registered details before the site goes live. Passages in square brackets are placeholders.
This policy explains what personal data the Elixerra website collects, why, how long it is kept and what rights you have over it.
Who is responsible
The data controller is [legal company name], [registered address], registered under [company registration number]. For any question about this policy or about your data, write to export@elixerra-oliveoil.com.
What we collect, and why
| <strong>Enquiry form</strong> | Name, company, position, e-mail, phone, country, business type, products and formats of interest, estimated volume and your message. Collected to answer your enquiry and to manage the commercial relationship that may follow. Legal basis: steps taken at your request prior to entering a contract, and our legitimate interest in responding to business enquiries. |
|---|---|
| <strong>Consent record</strong> | The fact and time of your agreement to this policy, kept as evidence that consent was given. |
| <strong>Server logs</strong> | Our hosting provider records technical data such as IP address and browser type for security and troubleshooting. Retention is set by the host. |
| <strong>Language preference</strong> | Stored so the site opens in the language you chose. |
The enquiry form does not store your IP address by default. If that setting is ever enabled, this page will be updated to say so.
Who sees your data
Enquiries are stored in this website’s own database and sent by e-mail to the Elixerra export team. Data is shared with our hosting provider and e-mail provider as processors, and with professional advisers or authorities where the law requires it. We do not sell personal data and we do not use it for advertising.
International transfers
Where a processor is located outside the country of collection, transfers rely on the appropriate safeguards, such as the European Commission’s standard contractual clauses. Details of current processors are available on request.
How long we keep it
- Enquiries that lead to no commercial relationship: [3] years from the last contact
- Enquiries that become customer records: for the duration of the relationship plus the applicable statutory retention period
- Consent records: for as long as the associated data is held
Your rights
Depending on where you live, you may have the right to access your data, correct it, erase it, restrict or object to its processing, receive it in a portable format, and withdraw consent at any time. Write to the address above and we will respond within the statutory deadline. You may also lodge a complaint with your national supervisory authority.
Cookies
See our cookie policy for what is stored in your browser.
Changes
We will update this page when our processing changes. The date below shows the current version.
Last updated: [date]. Draft pending legal review.